Effective July 28, 2026
Terms of Service
The agreement governing accounts, billing, service use, limitations, and customer responsibilities.
Open policy PDF →Policies and agreements
Clear terms for using Obsidian Hosting.
Review the policies that apply when you create an account, purchase a server, or use our hosting platform.
Effective July 28, 2026
Privacy Policy
How account, billing, technical, and service information is collected, used, protected, and retained.
Open policy PDF →Effective July 28, 2026
Refund Policy
Refund eligibility, cancellations, renewals, disputes, and non-refundable services.
Open policy PDF →Effective July 28, 2026
Acceptable Use Policy
Rules for lawful use, infrastructure safety, Minecraft content, resource use, and prohibited activity.
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Service Level Agreement
Availability targets, exclusions, maintenance, support expectations, and service-credit terms.
Open policy PDF →Effective July 28, 2026
DMCA & Copyright Policy
Copyright complaint, counter-notification, and repeat-infringer procedures.
Open policy PDF →Effective July 28, 2026
Abuse Reporting Policy
How suspected abuse, security issues, and policy violations may be reported and investigated.
Open policy PDF →Effective July 28, 2026
Data Processing Agreement
The controller-processor relationship and obligations for customer personal data.
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